We curate and pack every “find” with the utmost care. Orders are typically processed within 1-3 business days. Once shipped, delivery times generally range from 7-14 business days depending on your location and local customs processing.

We want you to love your discoveries. If you change your mind, you can request a return within 14 days of receiving your item. Items must be in their original, unused condition with all packaging intact. Note: Personalized items, perishables, and sale items are final sale.

If you notice an error, please contact us within 12 hours of placing your order. Once a package has been dispatched, we are unable to change its destination. If a package is returned due to an incorrect address, the customer will be responsible for the re-shipping costs.

As soon as your package begins its journey, we will send you a shipping confirmation email featuring a Tracking Number. You can also log in to your account and visit “My Orders” to see real-time updates.

Our team is here to help! Whether you have a question about a product or your order, you can reach us via email at [FindersKeepers@gmail.com] or through our Live Chat icon at the bottom right of the page. We typically respond within 24 hours.

If you notice an error, please contact us within 12 hours of placing your order. Once a package has been dispatched, we are unable to change its destination. If a package is returned due to an incorrect address, the customer will be responsible for the re-shipping costs.

We are dedicated to bringing European charm to adventurers around the world. We currently ship to [all regions of Europe]. You can enter your address at checkout to see the specific delivery area and shipping costs.

Whenever possible, we bundle your treasures together. However, to ensure the safety of fragile items or if items are sourced from different specialized warehouses, your order may arrive in multiple packages. You will receive tracking information for each one.